Terms & conditions

These terms and conditions (“terms”) set out how you may use this website, brookbanks.com. Please read them carefully. By using this website you accept these terms. If you do not agree to them, please do not use the website.

About us

This website is operated by Brookbanks Consulting Limited (“Brookbanks”, “we”, “us”, “our”), a company registered in England and Wales under company number 03482568. Our registered office is 6150 Knights Court, Solihull Parkway, Birmingham Business Park, Birmingham, B37 7WY.

You can contact us by email at hello@brookbanks.com or by telephone on 0121 329 4330.

Using this website

You may view, download and print pages from this website for your own information and for use within your organisation, provided you do not change the content and you keep any copyright and other notices.

You must not use this website in any way that is unlawful or fraudulent, that could damage, disable or impair the website or the servers and networks connected to it, or that interferes with anyone else’s use of it. You must not attempt to gain unauthorised access to any part of the website.

We may change, suspend or withdraw all or part of the website at any time without notice. We do not guarantee that the website, or any content on it, will always be available or uninterrupted.

Information on this website is not professional advice

The content on this website, including our insights, articles, podcasts, webinars and case studies, is provided for general information only. It is not professional advice and should not be relied on as such. Every site and project is different, and you should obtain specific advice before acting, or deciding not to act, on any information on this website.

Professional services are provided only under a written appointment between Brookbanks and our client, and are governed by the terms of that appointment, not by these terms.

Although we make reasonable efforts to keep the information on this website accurate and up to date, we make no representation or warranty, express or implied, that it is accurate, complete or current. Case studies describe past projects and the outcomes achieved on them; they are not a promise of the outcome on any other project.

Intellectual property

We, or our licensors, own the copyright and other intellectual property rights in this website and its content, including text, images, graphics, logos, videos and design. The Brookbanks name and logo are our trade marks. Where images or content are used with the permission of clients, partners or photographers, those rights remain with their owners.

Apart from the limited use described above, you must not copy, reproduce, republish, distribute or use any content from this website for commercial purposes without our prior written permission.

Links to other websites

This website may contain links to other websites and resources provided by third parties, including social media platforms and video hosting services. These links are provided for your information only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you would like to link to this website, you may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or suggest any form of association, approval or endorsement on our part where none exists.

Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that, we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with the use of, or inability to use, this website, or the use of or reliance on any content on it. In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

Viruses

We do not guarantee that this website will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access the website and should use your own virus protection software. You must not misuse the website by knowingly introducing viruses, trojans, worms or other material that is malicious or technologically harmful.

Your personal information

We will only use personal information you provide through this website, for example when you contact us or sign up for updates, as set out in our Privacy Policy. Information about the cookies we use is in our Cookie Policy.

Changes to these terms

We may update these terms from time to time. The version published on this page at the time you use the website applies. Please check this page regularly.

Governing law

These terms, and any dispute or claim arising out of or in connection with them or with your use of this website, are governed by the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction.

These terms were last updated in October 2026.